Repair & Return Policy

  • Items may be returned for a store credit within 7 days of purchase. We make exchanges only if product is returned in new condition.  Exchanges are subject to a shipping charge. Postage is not covered by CC Jordan Designs, so please use a carrier of your choice.

  • Please be aware that due to the handmade nature of each piece, color and size may vary from photo of the piece.

  • Sales items are non-returnable & non-refundable.

  • Things happen! If your item breaks, due to no fault of your own, CC Jordan Designs will repair anything that was purchased in the past 6 months for free. We also must have all original beads for the repair.  There is a $10 restringing fee for items older than 6 months.  Please email before mailing.